Frequently Asked Questions

1. What is Bakehouse By Vaniece? 

A bakery developed by a baking blog owner and recipe developer - Niecebakes. We are dedicated to creating exquisite baked goods for all occasions. We offer a wide selection of delectable treats, including cookies, macarons, and more, each crafted with love and expertise.

2. How do I place an order?

Placing an order with us is easy! Simply browse our website and add your desired items to your cart. Once you're ready, proceed to the checkout page, where you'll provide your delivery details and payment information. We've streamlined the process to make it as user-friendly as possible.

3. Deliveries 

We provide convenient delivery options to ensure your treats arrive fresh and on time. Free deliveries on all orders over £30.

4. Can I customize my order for special occasions?

Absolutely! We love helping you celebrate special moments. Many of our products can be personalized to suit your unique needs. Just reach out to our customer service team here, and we'll be happy to discuss your specific requirements.

5. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards and secure online payment gateways. You can find a list of accepted payment options during the checkout process.

6. Do you accommodate dietary restrictions?

Yes, we offer options for those with dietary restrictions. We have a range of gluten-free and nut-free products. 

7. How can I get in touch with your customer support team?

For any questions, concerns, or assistance, please visit our Contact Us page for our email. Our friendly and knowledgeable team is here to help you.